Aspect IT: Why outsource your IT support?

60x40Aspect IT offers IT support, cloud services, website design, software development and more. Find out more on their website.

By Peter Dorotiak, Director of Aspect IT

No matter what size of company you own or work in, there comes a time when your company needs the skills and technical know-how of an IT professional. That is why companies outsource their IT support.

As a company that sells IT support for a living, we regularly get asked the question “should a business outsource their IT support?” There are many reason why a business should but also times when they shouldn’t.

When you do outsource, you are essential paying another company to perform a job or role for your company. We outsource our accounts department because it saves us costs and our accountants are experts in their field. I wouldn’t fancy performing a VAT return.

It’s the same with IT and other technology services.

Outsourcing IT support can provide a business with many benefits and some of the key ones are:

Expertise: An IT company will have the know-how and experience to help your business maintain stability.

Fixed Costs: With a support contract, you have a set cost to manage your IT and can budget effectively.

Continuity: You will have holiday and sickness cover, so no need to worry about your employee’s time off.

Focus: When you outsource a key area of your business, you can concentrate on your own core business and skills.

There are also circumstances when it’s not the right option to outsource your IT support. For example, your business may need onsite support continually throughout the day so it may be more economical to employ a full time member of staff or assemble a helpdesk team.

Circumstances are different for all businesses and an evaluation of your requirements is always required.

At Aspect IT, we have been providing IT support since 2003 and provide a variety of services to all sizes of businesses, from micro companies to large corporate companies.

If you have been considering IT support for your business or are maybe not entirely happy with your current supplier, then we provide free and no-obligation site visits to companies within the North West. Contact us on 0161 241 9050 or


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