As Christmas and New Year approach, NHS Greater Manchester is urging residents to plan for their health needs and familiarise themselves with available services to help keep the festive period running smoothly.
GP practices and pharmacies will be closed on December 25 and December 26, and again on January 1 2026. People are encouraged to check opening times in advance, particularly with resident doctors planning industrial action from December 17 to December 22 and some staff affected by seasonal illnesses and annual leave.
Residents can view pharmacy opening hours across Greater Manchester at: https://gmintegratedcare.org.uk/bankholidaypharmacy/.
Repeat prescriptions and medication
People who take regular medication are being reminded to request repeat prescriptions at least a week before they run out, especially if they will be away over the holidays. NHS 111 typically sees a rise in calls from people who have run out of essential medicines during bank holidays.
With winter viruses expected to increase, ordering medicines early and staying up to date with winter vaccinations will help reduce pressure on health services.
Chief Pharmacist for NHS Greater Manchester Kenny Li said residents should ensure they have enough regular medication available over Christmas and New Year, especially if travelling. He added that keeping basic cold and flu treatments at home will help people stay well and avoid unnecessary visits to busy services. Repeat prescriptions can be requested through the NHS App or in the usual way.
Staying well during winter
Residents are encouraged to take simple steps to protect themselves and others. These include keeping cold and flu medicines at home, washing hands regularly, ventilating rooms when people visit, staying away from vulnerable individuals when unwell, wearing a face covering if experiencing cold or flu symptoms, and getting winter vaccines if eligible.
Knowing where to go for help
Contraception
Many pharmacies can start or continue oral contraception and provide emergency hormonal contraception.
Dental care
For urgent dental pain, the Greater Manchester Dental Helpline is available every day from 8am to 10pm on 0333 332 3800. Charges may apply.
Emergency and urgent care
NHS 111 online or by phone should be used for non-emergencies. Call 999 or attend A&E for life-threatening emergencies only.
Mental health
For urgent mental health support, call NHS 111 and select option 2 for 24 hour help.
Pharmacies
Pharmacies continue to provide advice and treatment for minor illnesses. Under Pharmacy First, pharmacists can assist with conditions including earache (age 1 to 17), sore throat (age 5 and over) and urinary tract infections (age 16 to 64) without a GP appointment. Full opening hours are available at: https://gmintegratedcare.org.uk/bankholidaypharmacy/.
Urgent eye care
Greater Manchester’s Urgent Eye Care Service offers quick access to help for sudden vision changes, painful or red eyes or new flashes or floaters. Residents should phone their usual optician or any local participating practice. This is not a walk-in service.
Keeping homes warm
A council-led ECO4 Flexible Eligibility Scheme is available for eligible households, offering fully funded home improvements such as insulation and boiler upgrades. Residents can check eligibility and apply by visiting www.gmca.retrofitportal.org.uk or by calling Improveasy on 0800 024 8505.
Continuing support across the region
Dr Manisha Kumar, Chief Medical Officer at NHS Greater Manchester, said it is important for people to prepare for minor illnesses over the festive period. She encouraged residents to keep common remedies at home and ensure they have enough prescription medication. She also thanked health, social care and voluntary sector staff working throughout the busy winter season.
Dr Kumar also highlighted support available through the Greater Manchester Dental Helpline, the Urgent Eye Care Service and NHS 111, reminding people that A&E is reserved for life-threatening emergencies.
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