Customers invited to have their say on Metrolink fares

METROLINK CUSTOMERS are being invited to have their say on how fares will change from January 2018.

The Metrolink Fare Survey is asking customers to choose between two options for increasing fares, before a final decision is made by the Greater Manchester Combined Authority (GMCA) this autumn.

The increase in Metrolink fares comes at the end of a transformational £1.5 billion programme of construction that has seen the network treble in size, with new lines now running to MediaCityUK, East Didsbury, Rochdale via Oldham, Ashton and Manchester Airport.

This year saw the final piece of the programme fall into place when Second City Crossing opened offering new links and more frequent trams through Manchester city centre.

Stephen Rhodes, Customer Director for Transport for Greater Manchester (TfGM), said: “The money we get from fares goes back into the network – it also pays back the money we borrowed to expand the system. It also pays for day-to-day costs like drivers, maintenance and security.

“We recognised that the work to create a new line through the city would be felt by passengers and so we held off increasing fares while it was carried out.

“However, Metrolink covers its day-to-day operating costs without any public financial support. Having held fares for three years we now need to return them to the level they need to be at to ensure Metrolink can continue to operate on a financially sustainable basis.

“Metrolink fares continue to offer good value for money, particularly for season ticket holders, as well as providing an environmentally friendly way of getting around Greater Manchester.”

Customers have two options for increasing fares to choose from: The first would return fares to the level they need to be at in one go in January 2018 while the second would see that rise spread out over the next three years.

Customers can take part in the eight-week Metrolink Fare Survey online: until Friday 18 August.

For more information on Metrolink services visit, call Metrolink Customer Services on 0161 205 2000 or follow @MCRMetrolink for live travel updates.


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