A POPULAR country pub, favoured by Saddleworth residents, has adopted a simple slogan to ensure customer satisfaction.
Coupled with a recently completed, swish £260,000 refurbishment, it’s no surprise business is booming at The Huntsman Inn on Greenfield Road.
“Our policy is warm smiles, hot food and cold beer,” says general manager, Stewart Bellerby. “It’s a simple motto but it works.
“We have had three years of double digit growth and there is no reason why that can’t continue.
“We want people to feel at home when they visit here. You don’t come to a pub to feel unwelcome.
“Our staff will go the extra yard to make customers are happy.
“Our food is brilliant obviously. It’s consistently good and it’s fresh. But the service is what we are known for.”
Customers now receive their first-class service in an immaculately re-designed, brightly lit restaurant area, complete with a roaring, real fire.
The main entrance has been re-modelled allowing easy access for wheelchair users and parents with push chairs.
And there’s also a new name for the entrance to the wedding and party venue, the Harden Hill Suite.
To meet demand for all facilities, there is a signposted, overspill car park attached to the main parking area.
“The snug, with its real fire, is always popular with walkers and dog owners,” added Stewart. “And it will remain so.
“Now, we have replicated the cosiness of the fire and snug area into the restaurant.
“People have already flocked to that side and a lot of the bookings want to be in that new space.
“They just love the new ambience and trade has been uplifted.”
The Huntsman, owned by Oldham-based JW Lees Brewery, has 120 covers, 80 in the restaurant, with many diners driving over the A635 ‘Isle of Skye’ road for a change of eating experience.
“Ninety per cent of our restaurant trade comes from Saddleworth,” reveals Stewart.
“Most of our wedding business comes from our side, including from areas like Sheffield and Barnsley.
“We are blessed where we are. It is a journey out for people, a nice drive over the hills and then you arrive at one of the first pubs in Yorkshire.”
Booking is advised for Saturday nights and Sundays as people are tempted by award-winning ales and extensive menu of freshly cooked food.
“There is a daily change of menu so we get what is fresh on that day,” explained Stewart.
“Our specials are integrated into the menu which is available to view on the website which is updated daily.
“Our Lees bitter gets rave reviews and we brew a stout I think tastes better than Guinness.
“We were busy anyway but all the changes means we can really kick on.”